Customer Reviews

Based on 1251 reviews
85%
(1065)
12%
(145)
3%
(33)
1%
(7)
0%
(1)
Technology is Ahead-of-the-Game + Excellent Customer Support + Video Calling

I did LOTS OF RESEARCH into child-friendly smartwatches and I had a lot of boxes to tick.
(I come from a technology & sales background, so my benchmark for product and ongoing product support is pretty high).
I am overwhelmed by the manufacture quality and the tech features and functionality of this device; how easy it is to use the parental control App and the scope of it; i am blown away by the timely email communication and attention I received from the Support Team regarding delivery logistics.

My child spends half her time with dad, and this was the only child-friendly device I found that can deliver Video Calling via watch and we are very pleased with it.

Great watch

After the initial update everything works as expected, and it's features are much better than other watches. Having two boys and two watches it's nice they can ring each other also

Customer help

When setting up the watch we needed a bit of.help.and it was great to be able to actually speak to someone rather.than go through online options....all sorted in a few minutes

Such peace of mind

This watch is wonderful, it enables you to see you child’s location whenever you want. Message them, call them. You can set safe zones and ask it to send you an alert if they don’t get to that safe zone by a certain time on certain days. It really is a wonderful device to give a parent peace of mind. Would recommend whole heartedly. My 10 year old daughter also loves it and feels that it is a good compromise on not being allowed a phone yet.

Delighted with it

The watch is everything we hoped for. It seems quite robust. It goodvto have the reassurance of the locator.

Fantastic product

What a great solution for parents wanting the security of knowing where their child is and that they are contactable! Great product and alternative for people not wanting to give their children phones with the other risks involved. A great assett for our family. We will definately be getting more in the future for our other children!

Upgraded from Kids Spacetalk

This is my daughters 3rd Spacetalk. I upgraded her from the Kids Spacetalk to the Life simply because the strap system is so much easier for her to manage with her special needs, ie. dexterity. It gives her more independence to use the click and release clasp which means she can take it off her wrist and be responsible for putting on charge and putting it on in the morning. The fall detection feature is also a positive in our situation. She loves it and we love the peace of mind of the features and safety function of Spacetalk.

Christmas present

Brought this watch for my 5 year old daughter for a Christmas present can't wait to give it to her

Amazing…

After we had a failed experience with a competitor watch this has been a relief…
Reliable and my daughter loves being a lie to contact me when needed.
Thankyou space talk

Awesome watch

We received the watch with instructions very promptly. Set up initially was a bit of a challenge but due to Telstra not activating the SIM. When we called to get assistance we were helped an awesome man who walked me through the process. Now we have a way of safeguarding our Dad (80) should he fall. The system works really well. We’ve tested already. I’m so impressed with the watch and remarkably Dad seems to be able to use it fine. We set the app up on mums mobile. So all the contacts are there for dad if we want to add them. Super product. So happy with it. Much cheaper than an Apple Watch and does all the things we need. Plus it looks like a watch which means Dad doesn’t feel silly wearing it. Like a device around the neck.

Very good customer service. Thank you very much for your help with fixing the watches (our fault) promptly!

Amazing Bundle Package

Love the bundle package. As the stand make charging the Spacetalk easier, New Band is awesome to interchange depending on what vibe they want for the day and the screen protectors r amazingly easy to apply. CNt recommend highly enough the watch for its features and also the ease of use for the child and parent!

Great watch

My son actually love his watch because he according to him he can call me anytimr and message me anytime.

Overall a good product with 'space' for some improvement

We bought this space watch after being disappointed with another kids tracker watch due to that products customer service & lack of info about the product updates needed/how it works info etc.

The space watch is good at calling out (as my daughter has practiced more than required!) and the volume on the watch is just about ok for conversations but it could really do with one or two more noise level increases to make it easier to hear in busy situations, especially for the incoming calling alert sound. I like that the contacts list can have pictures alongside the names of the contacts (these show in the watch screen) to make it easier for younger kids to find who they want to call.

The SOS calling button is a bit under developed I feel, as it can be easily pressed when trying to do other things on the screen. It would have been better if it was something that didn't go off accidentally so easily, maybe a button you have to press in on the side of the watch would be an improvement? The SOS option will call a set list of contacts until someone answers but I'm not sure if it will stop calling out if it goes to an answerphone if it deems that answered?

The tracking function seems accurate so far but it could be improved by reducing the safe zone to less than 140m diameter from the safe point you program in to the app.

The app is easy enough to use and the customer service is really good, they've answered the phone pretty quickly whenever I've called. The watch itself is quite chunky and there are a lot of app options in the watch for the wearer to use, which I feel is a couple too many for the main functions of the watch. Because if the amount of 'stuff' they've put in to the watch it does mean the writing is quite small and pressing the right area on the watch can be fiddly. The messaging function has programmable preset words or sentences you can pick from or you can write your own with a querty keyboard - this is split though so switching between two screens to complete a sentence is too much to bother with normally.

I only bought this because the previous one I bought didn't have a reliable customer service and wasn't as user friendly for understanding how to make it work safely and more reliably. I feel the price of the space watch is too high for the user experience but it's the better option at the present time so I just felt I had to suck it up. I hope improvements are made but the main function this watch serves me is to help keep track of my daughter in events situations and summer clubs where I'm not always with her.

Get One !

We have had Spacetalk in our family for just over 4 years, and we don't know what we did without it. It gives our boys' the extra freedom and security to be free range kids, and gives parents 100% peace of mind. We love the safe zones and school mode, our boy's love that they can message each other, or us, when ever they need to. We haven't got one negative thought on these great watches.

Best GPS Watch we have found.

We have tried moochies, and nut tag, along with others. This watch is hands down better, and Spacetalk has awesome repair support.

Great Watch

Great watch, perfect for primary school aged kids. It has a school mode feature which stops the child getting distracted with it during school hours. My son catches the bus home from school and if it is running late I can track him easily and make sure he isn’t in trouble.
We also use the alarm feature daily so he knows when to wake up and start getting ready for school.

Excellent way to keep in touch with son

This watch is excellent. We've been using it to give our 7 year old some freedom. He can call us when he arrives safely at friends houses. 10/10.

Peace of mind

Having the spacetalk was the best opinion to a phone with the risk of obtaining apps or websites that were unsafe and not appropriate. The connection of communication is there with just a message or call and the children can answer and be locate to where they are at all times. The adventure has the camera and that's a nice feature. We are all really happy with spacetalk, the features, safety factors and the appearance.

My daughter like this watch.

My 8 years old daughter very like this watch, easy to set up and very good customer service.

Nice watch and app

Nice all-round experience. The watch is sturdy and the touch interface works well. The app is well made and intuitive. Nice feature are the friendly reminders to charge the watch at night. A bit of a weak spot is the wrist band that is a bit hard to close and can pop open or break under heavy physical activity. Not sure whether that is a bug or a feature. Good quality all around.

Brilliant!

Does the job! Tiny piece of mind in a big world.

Great smart watch

Great smart watch for my sons 7th Birthday. Has lots of good features but also enables me to only allow what I have ant to let him use . For example only able to call certain people.

He loves being able to watch his steps going up too, so good for fitness.

Has school mode so once he is older I might allow him to take it, but for now it’s a wkend/eve watch.

At first I thought it looked big in the box, but actually it’s a good size for him.

Excellent

My son loves his space talk, didn't want a phone and tbh the screen would be smashed by now so this is the best solution.

Impressed

We got my son this watch in January as an alternative to a phone and we are very impressed. Being able to contact each other either by text or call and being able to locate him at any time are great functions. We would highly recommend this watch.