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Fall Detection

Spacetalk Life just got safer

With Fall Detection on your Spacetalk Life device, you’ll never be far from help if you experience a fall. It uses advanced technology to automatically detect if you’ve taken a fall and checks if you’re OK.

This feature is available right now for all Spacetalk Life customers via a free over-the-air update* to your device and App.

Spacetalk life device with screen showing fall detected alert

How does it work?

1.

Once a fall has been detected, your device will vibrate, sound an alarm and display an alert for 30 seconds. If you’re OK, simply press to cancel the alarm.

2.

If you don’t respond in time, an alert is sent to your emergency contacts in sequential order, along with your precise location.

3.

If none of your contacts respond, emergency services (000) will then be contacted.

4.

Your device then displays your Medical ID on the watch face, so emergency responders can see your relevant medical details at a glance

Watch our video for more information


Medical ID

In addition to Fall Detection, this update also includes Medical ID, a safety feature that gives emergency responders the critical information they need — like your medical, allergy and other relevant information. In situations where seconds count, this important feature is potentially life-saving.

Spacetalk Life device with display showing it can display emdical information to first responders

How to install Fall Detection

The easiest way to enable this feature is to update your Spacetalk App* via the Apple App Store or Google Play Store, then make sure your Spacetalk Life device is switched on and charging overnight to ensure the update installs automatically.

Manual Installation

If you can’t wait to try out this new feature, you can do a manual upgrade from your watch or Spacetalk App:

 

 On your watch:

Go to the Settings menu and tap ‘Watch Update’. Then select ‘Check for Updates’ to install the latest update.

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4 watches showing 4 steps of updating the watch

 

On the Spacetalk App

Go to Settings > General > Advanced settings > Software update. Then tap ‘Install now’

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Setting up Fall Detection

Once everything has updated, you can adjust your setting for Fall Detection and Medical ID using the Spacetalk App. You’ll find them under Settings > General > Safety.

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Image of phone app screen depicting fall detection setup

Need more help?

If you require further assistance setting up your device, get in touch with our friendly customer service team.

*Downloading of updates consumes mobile network data and may result in additional charges.


** Australian Institute of Health and Welfare, Australian Government, Injury in Australia: Falls - Australian Institute of Health and Welfare (aihw.gov.au).

 *** Spacetalk is a consumer general wellness device, not a certified medical device. Spacetalk Life Fall Detection does not detect 100% of falls. If able, users should always push their SOS button when they need assistance. Spacetalk is not intended to replace a caregiver or medical attention for an individual dealing with health issues. The information provided in this Website or the Spacetalk mobile application is not a substitute for obtaining proper medical or other professional care or services. You should seek independent advice from a medical professional.

Customer Reviews

Based on 648 reviews
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D
Dody A.
Simple cute smart watch

Bought this for my daughter couple months ago. This Spacetalk is a simple smart watch that match with what we need to keep us connected with our daughter during school or extra class after school. Worth for money considering the quality of this smart watch. My daughter was picking very quick how to use it and explore its menu/function. She loves the colour (blue) and keeps using it all the time away from home.

P
Pip
Safe

Love the watch makes me feel so much safer knowing I can contact my son.

A
Anonymous
Peace of mind.

This is an amazing watch, the only negative I would give it is the battery life. I wish the battery lasted a little longer. I hope this could be improved in the future. This watch gives me peace of mind knowing my son can call me and I can call and track him.

V
Vishnu
Kids enjoying

It's a great watch and my kid is surely enjoying it.

L
Louise S.
Fabulous

This little device has revolutionised our lives!
We've had it about 3 weeks now with no issues