Terms and Conditions
Instructions on how to enter and this offer form part of these terms and conditions (“Terms and Conditions”). Participation in this Spacetalk Keep Connected Bonus Promotion (“Promotion”) is deemed acceptance of these Terms and Conditions. This Promotion is not valid in conjunction with any other offer. Claims must comply with these Terms and Conditions to be valid.
Conditions to be valid.
The promoter is Spacetalk Holdings Pty Ltd (ABN 64 606 733 804) of 13/154 Fullarton Rd, Rose Park SA 5067 (“Promoter” or “Spacetalk”).
The Promotion commences at 9:00am (AEST) on Monday 12th April 2021 and closes at 11:59pm (AEST) on Monday 31st May 2021 or once 1000 Gifts have been redeemed (“Promotion Period”). The Promotion Period may be extended in the sole discretion of the Promoter. Claims received after the Promotion Period will not be accepted.
Claimants must submit their Online Claim Form by 11:59pm (AEST) on Sunday 30th June 2021.
The Gift consists of 1 x
Spacetalk Charger Kit (Product Number SP1000-CK).
1 x Spacetalk Kids Screen Protector Kit (Product Number SPA-SP1000-SP)
To redeem the Gift, claimants
Purchase a Participating Product
from a Participating Retail Store.
Satisfy the other eligibility
and claim requirements in these Terms and Conditions below.
Limit of one (1) Gift applies
per purchase of an eligible Participating Product.
Maximum of 1000 Gifts are available for the entire duration of the promotion. Once 1000 Gifts are redeemed, the Promotion will cease.
For the purpose of these terms and conditions:
“Immediate Family Member” means
any of the following: spouse, ex-spouse, de facto spouse, child or step-child
(whether natural or by adoption), parent, step-parent, grandparent, step-grandparent,
uncle, aunt, niece, nephew, brother, sister, stepbrother, step-sister or first
“Participating Product” means
any of the SPACETALK products listed in the table below by model name and
number that are supplied by Spacetalk in Australia and sold directly by
Spacetalk or a Participating Retail Store:
SPACETALK Kids Vodafone/Optus Edition - Grey
SPACETALK Kids Vodafone/Optus Edition - Teal
SPACETALK Kids Vodafone/Optus Edition - Pink
Retail store” means means any one of the Australian retail or online stores trading under the following trading names that are authorised by Spacetalk to sell Participating Products and has been invited by the Promoter to participate in the Promotion:
Spacetalk Online Store.
The Promoter recommends that prior to purchasing a Participating Product, each claimant verify with the retailer that it is a Participating Retail Store.
“Proof of Purchase” means an original tax invoice clearly confirming a Purchase. The Proof of Purchase must clearly specify:
The Participating Product that was Purchased.
The price paid for the Participating Product.
The Participating Retail Store in which the Participating Product was Purchased.
The date that the Participating Product was Purchased during the Promotion Period and prior to the claim being made.
“Purchase” means either making full and final payment for a Participating Product during the Promotion Period or successfully and validly purchasing a Participating Product by entering a final and binding finance agreement in relation to a Participating Product during the Promotion Period. This does not include laybys unless the final payment is made during the Promotion Period.
Claims remain the property of
the Promoter. SPACETALK and its agents collect personal information in order to
conduct the Promotion and may, for this purpose, disclose such information to
third parties, including, but not limited to, agents, contractors, service
providers, offer suppliers and, as required, to Australian regulation
authorities. Validity of claims is conditional on providing this information.
SPACETALK and its agents may, for an indefinite period, unless otherwise
advised, use the information for promotional, marketing, publicity, research
and profiling purposes, including sending electronic messages or telephoning a
claimant. Claimants acknowledge that the information they provide will be
collected by or on behalf of SPACETALK and may be disclosed to other group
companies and to third parties that help SPACETALK deliver its products and
services (including suppliers, contractors, dealers, agents and business
partners) or as required by law. Claimant’s should direct any request to
claiming under the Promotion, each claimant accepts the terms and conditions of
Eligibility and claims
To be eligible to claim the Gift,
each claimant must:
be an Australian resident
currently living in Australia residential and postal address;
be aged 18 years old or over, or
if under the age of 18, have obtained the consent of their parent or legal
guardian to participate in this Promotion;
not be an employee of the
Promoter, of a Participating Retail Store or of any agency associated with this
Promotion, or be an Immediate Family Member of such a person;
be the Participating Product’s
end-user, meaning the claimant must Purchase the Participating Product for
their own use and not for commercial purposes, re-sale, re-supply, rental, hire
purchase or any other indirect use;
make a Purchase and retain the
original Proof of Purchase in respect of that Purchase;
visit www.spacetalkwatch.com (“Website”) and
by 30 June 2021; and follow all of the prompts and instructions, which may
include asking the claimant to do any or all of the following:
Retain original packaging and Proof
Visit the online claim form located
at the Website (“Online Claim Form”) and provide:
Information including the
claimant’s full name, telephone number, email address and residential address
A scanned copy or photograph of
the Proof of Purchase, clearly showing the Participating Product that was
Purchased, the date of Purchase, the price paid and the Participating Retail
A response to any general or marketing
questions posed by the Promoter.
Promoter and its associated agencies accent no responsibility for lost, stolen,
late, damaged or misdirected claims. Claimants must ensure that all personal
details provided are correct.
The Promoter will:
ensure that the Proof of
Purchase submitted by each claimant is valid.
once a claimant’s claim has been
validated, the Promoter will notify the claimant by the email address provided
by the claimant to confirm that their claim was successful.
The validation of claims and
notification of a validated claim to a claimant may take up to 60 days from
date of submission.
Each claimant whose claim is
validated will receive the Gift.
The Gift will be delivered to
claimants in one delivery directly by a 3rd party agency and is
subject to any delivery or processing delays. There will be no delivery fee for
deliveries made within Australia. Change of delivery address requires 30
calendar days notice by contacting firstname.lastname@example.org. If a delivery has already been dispatched before
any change of delivery address is notified claimant may not receive the
delivery and SPACETALK will not be liable for the delivery if the address
change has not been provided. Claimants may not delay any delivery or change
any aspect of the delivery including contents of the Gift.
The Promoter is not responsible
for delivering the Gift to claimants, or any delivery or processing delays. For each claimant notified of a
successful claim, SPACETALK will endeavour to arrange Gift delivery within 28
business days of the Notification Email.
If the Gift or element of the
Gift becomes unavailable for reasons beyond the Promoter’s control, the
Promoter may substitute the Gift or element of the Gift of equal or greater
value at the Promoter’ sole discretion, subject to any written directions from
the relevant authorities. Claimants will not be entitled to any additional
compensation in the even that the Gift or element of the Gift has been substituted
at equal or greater value.
In the event that Spacetalk
determines in its sole discretion that a claimant has provided an invalid Proof
of Purchase, that claimant will be notified via the email address
(“Notification Email”) provided by the claimant of the reason for this
determination. The claimant will have until 11:59pm (AEST) on the fourteenth
(14th) calendar day after the Notification Email is sent to provide
a valid Proof of Purchase by responding to the Notification Email.
The Promoter may invalidate a
claim if a claimant fails to provide a valid Proof of Purchase by the
fourteenth (14th) calendar day after the Notification Email is sent.
The Promoter may, at any time,
verify the validity of claims and claimants (including a claimant’s identity,
age and place of residence, Proof of Purchase provided as part of a claim) and
to disqualify any claimant who submits a claim that is not in accordance with
these Terms and Conditions or who tampers with the claim process. All decisions
of the Promoter are final and no correspondence will be entered into. Failure
by the Promoter to enforce any of its rights at any stage does not constitute a
waiver of those rights.
Incomplete, indecipherable or
illegible claims will be deemed to be invalid. Claimants are responsible for
ensuring their correct contact email address and other details are provided and
any updated details are notified to the Promoter. The Promoter accepts no
responsibility should a Claimant fail to notify the Promoter of correct details
or of a change to those details, or of otherwise providing incorrect
If a Participating Product,
details of which are submitted as part of a claim, is returned for a refund or
exchange, that claim is disqualified from the Promotion and the claimant is not
entitled to receive the Gift for the claim.
Any costs associated with this
Promotion and making a claim is each claimant’s responsibility. All taxes
(excluding GST) which may be payable as a consequence of receiving the Gift is
the sole responsibility of claimant. All other ancillary costs including but
not limited to insurance, taxes (excluding GST) and any and all other expenses
are the responsibility of the claimant. The Promoter makes no guarantee of the
availability of its web services and will not be held responsible for any
interruption of service that may interfere with a claimant’s ability to
participate in this Promotion.
Subject to these Terms and
Conditions and to the maximum extent permitted by law, the Promoter (including
its officers, employees and agents) excludes all liability (including
negligence) for any personal injury, or any loss or damage (including loss of
opportunity), whether direct, indirect, special or consequential, arising in
any way out of the Promotion, including, but not limited to, where arising out
of the following:
any technical difficulties or
equipment malfunction (whether or not under the Promoter’s control);
acts or omissions (including
negligent acts or omissions) of the Promoter or its employees or agents
involved in he conduct of this Promotion;
any theft, unauthorised access
or third part interference;
any original Purchase
documentation that is late, lost, altered, damaged or misdirected (whether or
not after their receipt by the Promoter) due to any reason beyond the
reasonable control of the Promoter;
any tax or other financial
liability incurred by the claimant.
Nothing in these Terms and
Conditions is intended to exclude, restrict or modify any consumer rights under
the Competition and Consumer Act 2020 Cth (“CCA”) or any other legislation that
may not be excluded, restricted or modified by these Terms and Conditions. If
the CCA or any other legislation implies a condition, warranty or term into the
Terms and Conditions or provides statutory guarantees in connection with these
Terms and Conditions, in respect of goods and services supplier (if any), the
Promoter’s liability for breach of such a condition, warranty, or other term or
guarantee is limited to (at the Promoter’s discretion), to the extend it is
able to do so:
in the case of supply of goods,
the Promoter doing one or more of the following:
replacing the goods or supplying
repairing the goods;
paying the cost of replacing the
goods or of acquiring equivalent goods; and/or
paying the cost of having the
goods repaired; or
in the case of supply of
services, the Promoter doing either or both of the following:
supplying the services again;
paying the cost of having the
services supplied again.
These Terms and Conditions are
governed by the laws of South Australia. Claimants submit to the non-exclusive
jurisdiction of the courts of South Australia.
Consumer Promotion support is