Welcome to the Tribe

SPACETALK Life has been specifically designed to keep seniors safe and connected. SPACETALK Life has no parental controls. There are no restrictions for voice calls or SMS, and no blocking of calls or SMS from unknown numbers. Wearers decide who sees their location. SPACETALK Life doesn’t have School Mode or Reward Stars. Wearers can call or SMS anyone directly from the device.
When an incoming call is received, SPACETALK Life's screen will illuminate and details of the caller will be displayed. A green 'answer' button or red 'reject' button will be displayed. The ring volume level can be adjusted or even muted. SPACETALK Life also has a vibrate function to alert you to an incoming call.
At the clock screen on SPACETALK Life, tap to access the menu. Tap on the Phone icon, then tap on the contact you wish to call, or at the top of the screen swipe from left to right to access the keypad to dial a telephone number.
At this moment you can not block calls from unknown number in SPACETALK Life. This feature will be available in future software updates. Stay tuned.
At the clock screen on SPACETALK Life, tap to access the menu. Tap on the Message icon, then tap on the message thread you wish to reply to. To start a new message thread swipe from right to left to send an SMS to a contact or left to right to revel the keypad.
Yes. When creating a new SMS message, the user of the SPACETALK watch can tap the Microphone button and can record an audio message up to 15 seconds in length. Tap once to start recording and tap again to end.
Messages can be viewed on SPACETALK Life by tapping on the Message icon. Unread messages will also appear in the notifications.
Operator messages will appear on SPACETALK Life as an SMS.
You may customise your own preset messages in the AllMyTribe app in the Settings menu using Preset Messages. You may add, delete and reorder messages to suit the SPACETALK Life user.
In the AllMyTribe app Settings menu, under Contact List, select a previously added contact and then mark this contact as an Emergency Contact.
In the AllMyTribe app Settings menu, tap on Contact List. At the top of the screen, tap on Edit. Then tap and drag a contact in the list to change the sequence.
The siren feature of the SOS alert can be disabled in the AllMyTribe app in the Settings tab using the SOS Emergency Button option.
Safety Callback is a feature that allows the AllMyTribe app user to request a callback from the SPACETALK Life watch. The wearer of the SPACETALK Life watch will have an opportunity to reject the call to protect their privacy. If they don't reject, then SPACETALK Life will proceed to setup a call.

To trigger a Safety Callback tap the phone icon at the top right corner of the Location tab on the AllMyTribe app, then tap Safety Callback.

Safety Callback can also be triggered automatically if an authorised contact calls SPACETALK life three times within a 5 minute period without an answer.
In the AllMyTribe app Settings menu, under Contact List, select a previously added contact and then turn on the Safety Callback permission. This will grant the specific Contact permission to use the three times call not answered in 5 minutes Safety Callback feature.
By default and for privacy reasons, invitations from the administrator of the AllMyTribe app to a shared app user will have the Safety Callback feature disabled. The Primary Account Holder can grant permissions to the Secondary Account Holder to use this function by going to the Manage Devices section of their Account in the AllMyTribe app.
In your AllMyTribe app, you can find a radar button at the top right of the map on the Location tab. Tap it, and the AllMyTribe app will start scanning for the watch user's GPS location. The SPACETALK Life wearer will receive an alert that some one is requesting their location and they have the opportunity to reject that request. If they don't reject, SPACETALK Life will proceed to send the location of the wearer to the AllMyTribe app user. The SPACETALK Life wearer is given the option to reject the request to protect their privacy.
Yes. SPACETALK Life does have an automatic location update setting which can be changed in the AllMyTribe app. It is the responsibility of the Primary Account holder to inform the SPACETALK Life watch user that automatic location updates are active. The watch user will not have an opportunity to reject tracking requests.
Safe Zones are zones that are setup in the AllMyTribe app. When the watch user arrives and leaves these pre-programmed zones an optional notification will be sent to the AllMyTribe app.
To set up a new Safe Zone, open the Settings tab in the AllMyTribe app, tap Add Safe Zone and enter the address of the desired location. Note that for Safe Zones to work you must also enable automatic location updates.
To set up alerts for Safe Zones tap the Settings tab in the AllMyTribe app and then tap Add Alert. From here, multiple Safe Zone notifications can be configured and these can be customised to suit particular days. Note that for Safe Zones to work you must also enable automatic location updates.
SPACETALK Life reminders are set up and managed on the AllMyTribe app and alarms are set up and managed directly on the device.
On SPACETALK Life, tap the Calendar icon then tap the + symbol and enter your desired preferences.
To delete an alarm, tap the Calendar icon then hold down on the alarm you wish to delete. To edit an alarm, tap the Calendar icon then tap on the alarm you wish to edit. Tap edit and update your desired preferences. Tap okay to save your new preferences.
In the AllMyTribe app settings menu, tap on Reminders then the + symbol in the top right corner. Enter your desired preferences then tap done.
In the AllMyTribe app Settings menu, tap on Reminders then tap on the reminder you wish to delete or edit. Update your desired settings or tap remove reminder to delete.
To view missed call and unread SMS messages notifications on SPACETALK Life, swipe from left to right on the clock screen. All notifications will remain visible until they are read.
At the clock screen on SPACETALK Life, tap to access the menu. Tap on the Step Counter icon and then tap on the settings cog at the bottom of the screen. Tap Reset and then confirm the reset.
At the clock screen on SPACETALK Life, tap to access the menu. Tap on the Step Counter icon and then tap on the settings cog at the bottom of the screen. Tap on the existing goal to alter it. The goal can be set between 2,000 and 99,000 steps.
It is possible to share access to SPACETALK Life devices with multiple trusted users. NO ADDITIONAL SUBSCRIPTION is necessary for secondary accounts holders if they are only using sharing. To share SPACETALK Life watches, please follow these steps:

Primary Account Holder
1. In your AllMyTribe app, tap the 3 bars in the top left corner and then tap Account.
2. Tap Manage Devices and tap the device you wish to share.
3. Tap Share Access and enter the email address of the person you wish to share access of the SPACETALK Life with.

Secondary Account Holder
1. Use the link in the invitation to download the AllMyTribe app.
2. Open the app and create a new AllMyTribe Account. Note you must use the same email address the invitation has been sent to to create your account.
3. Once you have created an AllMyTribe account and are logged in, tap the 3 bars in the top left corner and then tap Account.
4. Tap Manage Devices, tap the invitation and it will allow you to Accept or Deny the invitation. Once accepted you will have shared access to that SPACETALK Life.
In the AllMyTribe app, go to Account and then select Manage Devices. From here you can see a list of My Devices and also Shared Devices. You can also remove shared access to a particular SPACETALK Life watch from this menu.
On SPACETALK Life, tap on the Weather icon and it will show the weather now, hourly and daily forecast. The AllMyTribe app can also check the weather at the watch users location by tapping on the weather icon in the top right hand corner of the Location tab.
Yes. Bluetooth connectivity is supported on SPACETALK Life and the user is able to connect compatible devices for example bluetooth headsets, Airpods and in-car bluetooth systems. Currently SPACETALK Life does not support bluetooth enabled hearing aids which are medical devices and require a special type of Bluetooth connection.
On SPACETALK Life, tap the Settings icon and scroll and tap Bluetooth. Check that Bluetooth is enabled. Tap "No Paired Devices" and a SCAN button should appear. Place your Bluetooth device into pairing mode. Refer to the manufacturer's instructions of your Bluetooth device for further information how to do this. Once the Bluetooth device is in pairing mode, tap SCAN on SPACETALK Life. If the Bluetooth device is compatible, it should quickly register. Tap the found device to complete pairing.
Short location update intervals (e.g. 5 minutes) are not recommended for day to day use as they will drain the battery faster. For the best battery performance, we suggest using SPACETALK Life’s Location On Demand function in combination with a longer update interval or interval updates turned off.

Keeping SPACETALK Life software up to date will also optimise the battery life. It is also recommend to check that your SIM card has credit balance on it as SPACETALK Life’s battery life will be affected if your SIM card runs out of credit.
At the clock screen, swipe down on the touch screen to reveal the battery level, network signal strength, volume and brightness control. Some watch faces also allow the battery level to be visible on the watch face.
You can check the battery level in a variety of ways. At the clock screen on SPACETALK Life, swipe down on the touch screen to reveal the battery level, network signal strength, volume and brightness control. Some watch faces also allow the battery level to be visible on the watch face. From the AllMyTribe app, select a SPACETALK Life device from the menu and the battery level from the most recent location update will be displayed at the top of the Location screen.
To charge SPACETALK Life, it is recommended to connect the USB cable from the Charging Cradle to a 5V/1Amp USB power source.
Yes, SPACETALK Life has a 4G mobile phone built into the watch. You will require a Nano SIM card, which is the smallest of the SIM card types available at the moment. Your provider’s plan should include calls, SMS and at least 500MB of data per month.
For optimal and reliable mobile coverage, SPACETALK Life has been designed to connect to 4G networks that operate on Band 28a , Band 28b & Band 3. For a list of recommended SIM providers click here.
At the clock screen, tap anywhere to access the watch menu. Then swipe from right to left, tap the Information menu icon and the watch's number will be displayed under Phone Number. In certain cases the phone number may not register to the Phone Number field. This is not a defect but rather a network operator issue where the numbers are dynamically assigned to the SIM card. If this occurs, check the AllMyTribe app Settings menu for the phone number of the watch. Alternatively make a call to a contact and get them to recognise your Caller ID and provide it to you.
Most SIM providers send SMS alerts when the pre-paid balance is low. All SIM providers have a website portal to recharge.
At the clock screen, swipe down on the touch screen to reveal the battery level, network signal strength, volume and brightness control.
The data connection is very important for normal operation of SPACETALK Life. To check the active data connection on SPACETALK Life, locate the Information menu icon and tap it. In the Information menu scroll down to Service State. The status should be "Connected".
The current variant of SPACETALK Life supports 4G Bands 28 and 3 and 3G Band 5. It has been specifically designed to support Telstra and Spark NZ frequency bands. In some countries they have networks that support some of these bands but not all. In certain countries SPACETALK Life will operate on 4G only but not 3G. Check this link to find your country and identify the mobile frequency bands in use.
SPACETALK has been designed in Australia, and the AllMyTribe apps have been developed in Australia.

Our systems incorporate industry best practice data security throughout and cannot be hacked or spoofed like other products in this category. All data transmitted between SPACETALK and our AllMyTribe apps uses enterprise-grade encryption. Data stored on our servers is encrypted and hosted in government and bank grade security centres in the Australia.

SPACETALK and AllMyTribe have been developed by MGM Wireless (ASX:MWR), an Australian publicly listed company and a pioneer and leader in school communications systems since 2003. MGM has built a reputation for the highest-level data security and privacy through its schools business unit.

We are fully GDPR compliant and are constantly updating our systems and practices to ensure our users' data security and privacy.

Our full privacy policy can be downloaded from the download section located in our Support pages.
There are very strict international standards which govern the amount of radiation exposure against defined limits. Australia is among 40 other countries that adopt high standards designed to reduce exposure to harmful radiation.

The actual test is called Specific Absorption Rate (SAR) and this rate needs to be below 2W/kg for proximity to head and 4W/kg for wrist worn. The highest measurement when SPACETALK Life was tested was 0.736 W/Kg for front of face, and 0.767 W/kg for wrist worn.

SAR is among one of the very important tests that must be completed in order to be able place the Australian Regulatory Compliance Mark on our product. SPACETALK Life displays this RCM mark in the Information menu under Regulatory Compliance section. As a publicly listed company, MGM Wireless has responsibility to conduct very thorough due-diligence on every product we offer for sale.
SPACETALK is a radio transmitter and receiver and is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. Care should be taken when using SPACETALK Life in the situations described below:

AIRCRAFT Switch off your wireless device whenever you are instructed to do so by airport or airline staff.
HOSPITALS Mobile phones should be switched off wherever you are requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment.
PETROL STATIONS Obey all posted signs with respect to the use of wireless devices or other radio equipment in locations with flammable material and chemicals. Switch off your wireless device whenever you are instructed to do so by authorized staff.
INTERFERENCE Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.
For Pacemakers: Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket.
For Hearing Aids: Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.
For other Medical Devices: Please consult your physician and the device manufacturer to determine if operation of your phone may interfere with the operation of your medical device.
Yes. SPACETALK fully complies with all mandatory regulatory standards for sale of products in Australia & New Zealand. The Australian Communications and Media Authority (ACMA) are responsible for setting standards that all mobile communication products must be tested against. These tests include Electrical Safety, Electromagnetic Compliance (EMC), Specific Absorption Rate (SAR), Electromagnetic Radiation and various mobile network interoperability tests to name a few. SPACETALK carries the Regulatory Compliance Mark (RCM) which is represented by a triangle with a small tick to prove it.
SPACETALK PTY LTD warrants SPACETALK Life for one year and in-box accessories for one year against defects in materials and workmanship commencing from the date of retail purchase. SPACETALK accessories purchased separately are warranted against defects in materials and workmanship for six months from the original date of purchase.

SPACETALK’S express warranty is subject to certain exclusions, as set out in the warranty. For example, SPACETALK does not warrant the SPACETALK watch or accessories for normal wear and tear, nor damage caused by accident or abuse.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled: • to cancel your service contract with us; and • to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. SPACETALK’S warranty on the SPACETALK watch and its accessories contains additional relevant provisions, including concerning how to make a warranty claim. The full warranty can be downloaded from the download section of this site.
After reading through the FAQs if you are still experiencing a problem, please visit the Troubleshooting page for further guidance and directions. If further assistance is needed please contact our customer support team.
At the clock screen, tap to access the watch menu. Then swipe from right to left and tap the Settings menu. Scroll through the list to Reset Watch. SPACETALK Life requires a PIN number to avoid accidental reset. The PIN number is the last four digits of the IMEI number. The IMEI number can be found in the Information menu. Important: After the SPACETALK Life has been reset, the initial set-up procedure and watch pairing with the AllMyTribe App will need to be repeated. If SPACETALK Life has been paired previously with the same account, when performing the pairing process the AllMyTribe app will allow the apps previous settings to be restored.
SPACETALK Life will automatically check for a software update in the early hours of the morning. For this to occur SPACETALK Life should be left powered on and charging overnight. If an update is available, SPACETALK Life will automatically download and install it overnight. You may also check manually to see if there are any updates by going to the Settings menu on SPACETALK Life and tapping on Watch Update. Tap Check for Updates to see if there are any available updates. Downloading of updates consumes mobile network data and may result in additional charges.
The watch face can be changed by holding down the watch face for a few seconds on SPACETALK Life. Swipe from right to left and tap to select your preferred option. There are multiple analogue and digital options available.
SPACETALK Life will automatically update the time and the date from the network. There are no adjustments necessary. In some cases (i.e. living close to the border between two time zones), SPACETALK Life may detect an incorrect time. To solve this problem, you can also set the time and date manually. Go to the settings menu and click Date & Time and turn the automatic time off and set manually.
Yes, Wi-Fi is used as part of SPACETALK Life's positioning system however connections to regular Wi-Fi data networks is currently not supported.
To activate Flight Mode on SPACETALK Life swipe down from the clock face and tap the Plane icon. An orange icon indicates Flight Mode is active which means the device is no longer connected to the network and all radios are inactive.
The AllMyTribe app is available for download from the iOS App Store or the Google Play Store. Other platforms are currently not supported. Search for AllMyTribe or SPACETALK in either store.
Adding contacts to SPACETALK Life is done through the Settings menu of the AllMyTribe app using the Contact List item. Once added to the app, it may take up to a minute to synchronise with SPACETALK Life.
Contacts can only be deleted through the AllMyTribe app. In the Settings tab, click Contact List and then select the contact you wish to delete. Remove Contact will appear at the bottom of the app screen.
Press the top left navigation menu of the AllMyTribe app, click ""+ Add Device"" and follow the Add Device prompts. To be able to complete this make sure that:

+ The SPACETALK Life device is powered on.
+ The SPACETALK Life has an activated SIM card and is connected to the 4G network and data connection is available.
+ Enter the mobile phone number and details of the SPACETALK Life device you wish to pair.
+ Tap 'Tap To Pair' on the SPACETALK Life.
+ Scan the QR code and you're done.

Further information can be found in the Quick Start Guide that can be downloaded from our SPACETALK Life Support page.
The maximum number of devices that can be registered against an AllMyTribe account is 5 SPACETALK Life devices & 5 SPACETALK Kids devices. Please note that the number of enabled devices is limited by the type of the subscription for that account.
The maximum number of devices that can be enabled on an AllMyTribe account is 5 SPACETALK Life devices & 5 SPACETALK Kids devices.
It is possible to share access to SPACETALK Life devices with multiple trusted users. NO ADDITIONAL SUBSCRIPTION is necessary for secondary accounts holders if they are only using sharing. To share SPACETALK Life watches, please follow these steps:

Primary Account Holder
1. In your AllMyTribe app, tap the 3 bars in the top left corner and then tap Account.
2. Tap Manage Devices and tap the device you wish to share.
3. Tap Share Access and enter the email address of the person you wish to share access of the SPACETALK Life with.

Secondary Account Holder
1. Use the link in the invitation to download the AllMyTribe app.
2. Open the app and create a new AllMyTribe Account. Note you must use the same email address the invitation has been sent to create your account.
3. Once you have created an AllMyTribe account and are logged in, tap the 3 bars in the top left corner and then tap account.
4. Tap Manage Devices, tap the invitation and it will allow you to Accept or Deny the invitation. Once accepted you will have shared access to that SPACETALK.
The AllMyTribe app and SPACETALK Life are constantly evolving and our team are hard at work developing new features and functionality. Our data servers are always hosted within the local country and we incur considerable operating costs to keep them maintained. SPACETALK Life also has the best GPS location system available today because we use Google location services to accurately position your watch. This is a paid service. Other companies who do not have a subscription fee are likely to use positioning methods which may result in less accurate locations.
The AllMyTribe app supports up to 5 SPACETALK Life devices. The subscription is based on the number of devices you wish to use. Subscriptions start from $9.99 for one SPACETALK Life.
The primary AllMyTribe account holder needs to have an active subscription to be able to set up and modify connected watches. Secondary AllMyTribe account holders do not need to purchase a subscription if they are only sharing devices that a primary account holder has already set up.
Subscriptions can only be modified by the primary account holder that initiated the original subscription. To upgrade an existing subscription:

+ Open your AllMyTribe app on your smartphone.
+ Make sure that the current Google Play/App Store account that is used on the phone is the same as the account that is used initially to purchase the subscription.
+ On the left navigation menu, select the Manage Subscription option and then click "Change Subscription".
+ A list of the available subscriptions will be shown, select another subscription level and follow the prompts to complete the subscription upgrade.
Subscriptions can only be modified by the original account that initiated the subscription. To downgrade an existing subscription:

+ Open your AllMyTribe app.
+ Make sure that the current Google Play/App Store account that is used on the phone is the same as the account that is used initially to purchase the subscription.
+ On the left navigation menu, select the Manage Subscription option and then click "Change Subscription".
+ A list of the available subscriptions will be shown, select another subscription level and follow the prompts to complete the subscription upgrade.
Cancellation of subscriptions are done through the respective app store using the primary account that the subscription was created.

For iOS
1. Go to Settings > [your name] > iTunes & App Store.
2. Tap your Apple ID at the top of the screen.
3. Tap View Apple ID. You might need to authenticate your Apple ID.
4. Tap Subscriptions.
5. Tap the subscription that you want to manage.
6. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

For Android Phone
1. On your Android phone or tablet, open the Google Play Store.
2. Tap Menu and then Subscriptions.
3. Tap the subscription you want to cancel.
4. Tap Cancel subscription.
5. Follow the onscreen instructions.
It is possible to share access to SPACETALK Life devices with multiple trusted users. NO ADDITIONAL SUBSCRIPTION is necessary for secondary accounts holders if they are only using sharing. To share SPACETALK Life devices, please follow these steps:

Primary Account Holder
1. In your AllMyTribe app, tap the 3 bars in the top left corner and then tap Account.
2. Tap Manage Devices and tap the device you wish to share.
3. Tap Share Access and enter the email address of the person you wish to share access of the SPACETALK Life with.

Secondary Account Holder
1. Use the link in the invitation to download the AllMyTribe app.
2. Open the app and create a new AllMyTribe account. Note you must use the same email address the invitation has been sent to create your account.
3. Once you have created an AllMyTribe account and are logged in, tap the 3 bars in the top left corner and then tap Account.
4. Tap Manage Devices, tap the invitation and it will allow you to Accept or Deny the invitation. Once accepted you will have shared access to that SPACETALK Life.
Yes, AllMyTribe and it's parent company MGM take your privacy very seriously. Your personal information will always be stored domestically within Australia on highly secure servers. Please review our Privacy Policy for further information.
SPACETALK Life has been designed in Australia, and the AllMyTribe apps have been developed in Australia.

Our systems incorporate industry best practice data security throughout and cannot be hacked or spoofed like other products in this category. All data transmitted between SPACETALK and our AllMyTribe apps uses enterprise-grade encryption. Data stored on our servers is encrypted and hosted in government and bank grade security centres in the Australia.

SPACETALK and AllMyTribe have been developed by MGM Wireless (ASX:MWR), an Australian publicly listed company and a pioneer and leader in school communications systems since 2003. MGM has built a reputation for the highest-level data security and privacy through its schools business unit.

We are fully GDPR compliant and are constantly updating our systems and practices to ensure our users' data security and privacy.

Our full privacy policy can be downloaded from the Download section located in our Support pages.
At this time we are accepting pre-orders for SPACETALK Life.

We expect to commence shipping pre-orders from our Australian distribution centre in late July.
At this time we are only supplying one colour variant for SPACETALK Life which is a neutral grey.
Our online store will accept Visa, Mastercard and American Express credit cards. You may also make purchases using your PayPal account.
Yes! We offer both Afterpay and ZIP payment solutions for purchases made through our online webstore.
We are taking pre-orders at the moment. We expect to receive stock and start shipping pre-orders from our Australian distribution centre before the end of July.
Depending on the method of shipment chosen, deliveries can be up to seven days within Australia. Due to the small nature of our products we offer regular post and express post. These can be chosen during checkout.

You will receive an email notifying when your shipment has been dispatched. Generally, from order placement to shipping will be under 2 business days.

Shipping times:-
  1. + Australia Post (parcel post) - allow 2-7 business days depending on the destination.
  2. + Australia Post (express post) - next business day to most metropolitan areas.
  3. + More information on the Australia Post network can be obtained from this link.

You will receive an email confirming your order has been placed. Please check your junk folder in case you have not received it. Once the shipment has been dispatched, you will also receive an email confirming the shipment has been sent and providing the tracking number for the shipment.
For online purchases through this website, we offer a 30 Day Satisfaction Guarantee. To be eligible for this guarantee, you must contact our Customer Support Team to request an RMA number within 30 days. For further details please see our returns policy in the download section at this link.
In the unfortunate event that you have a problem with your product, please check the troubleshooting guide on our website. If you continue to have a problem, please contact our support team.
SPACETALK Life's warranty period is 12 months from date of original purchase. Full warranty terms and conditions can be found on our Support site in the downloads section.
We have compiled a list of troubleshooting steps which is regularly updated. These troubleshooting steps contain further instructions including how to return the product for repair.
We have compiled a Quick Start Guide to help you get SPACETALK Life and the AllMyTribe app up and running quickly. Click here to download and get SPACETALK Life up and running fast.
Short location update intervals (e.g. 5 minutes) are not recommended for day to day use as they will drain the battery faster. For the best battery performance, we suggest using SPACETALK Life’s Location on Demand function in combination with a longer update interval or interval updates turned off.

Running the latest SPACETALK Life software will keep you up to date with the very latest improvements and optimisations and some of these include battery life performance.

It is also recommend to check that your SIM card has credit balance on it as SPACETALK Life’s battery life will be affected if your SIM card runs out of credit.
It is normal operation for the light on the Charging Cradle to be red whilst charging SPACETALK. A green charging light indicates SPACETALK is fully charged.
The light on the Charging Cradle only changes to Red once a SPACETALK Life is connected and indicates charging has begun. A Green light indicates SPACETALK Life is fully charged.

It is normal operation for the light on the dock to be off until a SPACETALK is connected.
To charge SPACETALK Life, it is recommended to connect the USB cable from the Charging Cradle to a 5V/1Amp USB power source.
It is normal operation for the light on the Charging Cradle to be Red whilst charging SPACETALK Life. A Green charging light indicates SPACETALK Life is fully charged.

To check the battery level, power up SPACETALK Life and check the battery level by swiping down at the Clock screen.

If SPACETALK Life does not appear to charge, follow these steps:

1. Inspect the four gold contacts on the Charging Cradle and on the rear of SPACETALK Life for damage.
2. Ensure SPACETALK Life is seated correctly on the charging cradle and the watch is not upside down and not meeting with the gold charging contacts.
3. Try connecting the Charging Cradle to a different USB power source to ensure the Charging Cradle is receiving power.
4. Attach the Charging Cradle to SPACETALK Life and confirm that the light turns to red after a few moments. This indicates that SPACETALK Life is charging.
5. Clean the gold contacts on the Charging Cradle and on SPACETALK Life with a damp cloth. Ensure they are dry before proceeding.
6. Perform a soft reset. To perform a soft reset hold the power button down for 20 seconds, then place SPACETALK back on the charger for 10 minutes.
When the dock is connected to the back of the watch, does the light illuminate red? If not:-

1. Check to make sure the USB power source is working. Try an alternate USB power source to confirm the dock is receiving power.
2. Check the charging contacts on the dock. Do they look to be in clean, good condition?
3. Check the charging contacts on the SPACETALK watch. Do they look to be in clean, good condition?
At the clock screen, tap anywhere to access the watch menu. Then swipe from right to left and tap the Settings menu. Scroll through the list to Reset Watch. SPACETALK Life requires a PIN number to avoid accidental reset. The PIN number is the last four digits of the IMEI number. The IMEI number can be found in the Information menu.

Important: After the SPACETALK Life has been reset, the initial set-up procedure and watch pairing with the AllMyTribe App will need to be repeated. If SPACETALK Life has been paired previously with the same account, when performing the pairing process the AllMyTribe app will allow the apps previous settings to be restored.
The microphone is very sensitive and under normal background noise levels, you should be able to hold the watch 20-30cm away from your mouth and be heard clearly by the receiver. When the background noise level is high, you may find that you need to hold SPACETALK Life closer to your mouth.
The speaker level can be adjusted on SPACETALK Life by swiping down at the clock screen to reveal the volume level. Also, in the Settings menu icon under Sound, all the volumes including speaker volume, ringtone and notifications can be adjusted.
Adjust the brightness level of the display by swiping down at the clock screen and adjust the brightness setting.
The watch face can be changed by tap and hold the watch face for a few seconds on SPACETALK Life. Swipe from right to left and tap to select your preferred option. There are multiple analogue and digital options available.
Clean the SPACETALK Life watch display gently using a damp cloth. Also, completely power down SPACETALK by holding the power button for 5 seconds. Restart SPACETALK Life and check if it has improved.
While in a call, the volume control appears on the SPACETALK Life screen. Adjust the volume using this control.
SPACETALK Life has a high quality noise cancelling microphone that is designed for use 20-30cm from your mouth. Speak at normal volume levels into the microphone.
This is most likely due to the ring volume level turned down or off. On SPACETALK Life, from the clock face, swipe down to reveal the status screen. Tap the Volume icon to toggle between Silent, Vibrate or Ringtone and Vibrate.
The watch must be paired to the AllMyTribe app first before contacts can be added. Follow the pairing instructions in the Quick Start Guide, or this troubleshooting section under Account and Adding a Device.
SPACETALK Life has been specifically designed to operate on the Telstra Network in Australia and Spark Network in NZ. This network operates on 4G Band 28a/Band 28b & Band 3 and 3G Band 5.

While Optus and Vodafone networks also use Band 3, their lower bands are different and 3G calling will not work.

We highly recommend using a SIM card from a provider that sell services that operate on the Telstra network. A list of recommended networks can be found in our SPACETALK Life Recommended SIM Card Plans.

In case you are experiencing poor coverage, first check with your SIM card provider about the network infrastructure they are using. Check the coverage in your area using the network operator's Coverage Map.
From the clock screen on SPACETALK Life, swipe down. The network signal strength and the network name should be displayed. If it isn't, follow these troubleshooting steps:

1. Check to see if the SIM card has been inserted correctly. Follow the quick start guide instructions that can be obtained from the download section of this website.
2. Check that Flight Mode is not active.
3. Restart SPACETALK Life by holding the power button for 5 seconds and after SPACETALK Life has shut down, power SPACETALK Life up again.
4. Confirm that you are using a SIM card operating on the Telstra or Spark networks, or a provider reselling their network.
5. Confirm the SIM has been activated correctly. If in doubt, remove the SIM card from SPACETALK Life and test it in another phone. Check that voice, SMS and data are working.
6. Confirm if the SIM has valid credit. If necessary, recharge the SIM using the operators recharge process.
7. If available, try another SIM card in the SPACETALK Life watch.
When you update settings in the AllMyTribe app, it is normal that these may take a few minutes for settings to be updated on SPACETALK Life.

If they don't update, please check that SPACETALK Life has a network connection, has credit on the SIM card, is able to receive SMS and has an active data connection.
SPACETALK Life will automatically check for a software update in the early hours of the morning. For this to occur SPACETALK Life should be left powered on and charging overnight. If an update is available, SPACETALK Life will automatically download and install overnight.

You may also check manually to see if there are any updates by going to the Settings menu on SPACETALK Life and tapping on Watch Update. Tap Check for Updates to see if there are any available updates.

Downloading of updates consumes mobile network data and may result in additional charges.
Go to the relevant store (either Google Play or Apple Store) and search for AllMyTribe or SPACETALK. The app has been created by MGM Wireless. Alternatively, click the relevant links on our website.
Adding contacts to SPACETALK Life is done through the Settings menu of the AllMyTribe app. Once added to the app, it may take up to a minute to synchronise with SPACETALK Life.
Contacts can only be deleted through the AllMyTribe app. In the Settings menu, click Contact List and then select the contact you wish to delete. Remove contact will appear at the bottom.
In the AllMyTribe app Settings menu, under Contact List, select a previously added contact and then mark this contact as an Emergency contact.
In the AllMyTribe app Settings menu, tap on Contact List. At the top of the screen, tap on Edit. Then tap and drag a contact in the list to change the sequence.
Download and install the AllMyTribe app from the appropriate store. When you first open the AllMyTribe app it will prompt you to Register for a new account, alternatively Log In if you have an existing account.
It is possible to share access to SPACETALK Life devices with multiple trusted users. NO ADDITIONAL SUBSCRIPTION is necessary for secondary accounts holders if they are only using sharing. To share SPACETALK Life devices, please follow these steps:

Primary Account Holder
1. In your AllMyTribe app, tap the 3 bars in the top left corner and then tap account.
2. Tap Manage devices and tap the device you wish to share.
3. Tap share access and enter the email address of the person you wish to share access of the SPACETALK Life with.

Secondary Account Holder
1. Use the link in the invitation to download the AllMyTribe account.
2. Open the app and create a new AllMyTribe account. Note you must use the same email address the invitation has been sent to.
3. Once you have created an AllMyTribe account and are logged in, tap the 3 bars in the top left corner and then tap Account.
4. Tap manage Devices, tap the invitation and it will allow you to Accept or Deny the invitation. Once accepted you will have shared access to that SPACETALK Life.
Press the top left navigation menu of the AllMyTribe app, click ""+ Add Device"" and follow the Add Device prompts. To be able to complete this make sure that:

+ The SPACETALK Life device is powered on.
+ The SPACETALK Life has an activated SIM card and is connected to the mobile network and data connection is available.
+ Enter the mobile phone number and details of the SPACETALK Life device you wish to pair.
+ Tap 'Tap To Pair' on the SPACETALK Life.
+ Scan the QR code and you're done.

Further information can be found in the Quick Start Guide that can be downloaded from our Support page.
A particular SPACETALK Life can be removed from the AllMyTribe app using the following procedure. Within the AllMyTribe app, select the device, go to the Settings tab, scroll to the bottom and tap Remove Device.
You can add several SPACETALK Life devices, but you can only enable the number of devices according to your active subscription level. To enable devices, go to your AllMyTribe app on your smartphone, click on the menu icon, under Account you can select Manage Devices and select the device user name. With in the device user you can enable and disable the device.
Cancellation of subscriptions are done through the respective app store using the primary account that the subscription was created.

For iOS
1. Go to Settings > [your name] iTunes & App Store.
2. Tap your Apple ID at the top of the screen.
3. Tap View Apple ID. You might need to authenticate your Apple ID.
4. Tap Subscriptions.
5. Tap the subscription that you want to manage.
6. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

For Android Phone
1. On your Android phone or tablet, open the Google Play Store.
2. Tap Menu and then Subscriptions.
3. Tap the subscription you want to cancel.
4. Tap Cancel subscription.
5. Follow the onscreen instructions.

For your SPACETALK Life device, select a SIM Card from a network provider(2) listed below.

Choose a pre-paid or post-paid nano-SIM that includes Voice, SMS and approximately 500MB data per month.

SPACETALK Life model SP-L4G-1 is tuned to work on 4G LTE B28A+B & B3 also 3G WCDMA B5.
Use of a SIM Card provider not listed above is not recommended.

(1)Compatible with the Telstra™ 4GX network. Use of a Telstra branded SIM may also provide access to 4G VoLTE calling.

(2) SPACETALK does not warrant nor guarantee the listed network provider's suitability, provision of service or inclusions.

Quick Start Guide Download
SIM Card Insertion Guide Download
Warranty Card Download
RMA Form Download
Returns Policy Download
Privacy Policy Download
Terms of Use Download
Cookie Policy Download

SPACETALK Pty Ltd

The Parks
Suite 13, 154 Fullarton Road
Rose Park SA 5067
Australia
Telephone: (AU) 1300 087 423
(NZ) 0800 087 423
(Int) +61 (8) 8104 9588

Email: support@spacetalkwatch.com

Normal Hours: Mon-Fri, 9am-5pm (AEST)