Stay Connected - Spacetalk Adventurer only $279 & Spacetalk Kids only $179!

Our Customer Support team are always here when you need them!

Our Customer Support team are always here when you need them!

Here at #SPACETALKHQ we have many dedicated and specialised team members working day in, day out to ensure SPACETALK always works as you need it to. Over the coming weeks we will introduce you to these teams and their role in ensuring SPACETALK remains the go-to kid’s phone & smartwatch for families.

We believe that a key feature of a truly exceptional product is the ongoing service and support you receive after you’ve made that important purchase. That’s where our highly skilled Customer Service team comes in.

The team is based locally in Australia, which means you get real-time assistance when you call or email us during business hours.

Each of the team members has extensive customer service experience, in both the telecommunications and electronics industries, and on any given day, assist our customers with questions ranging from 'how do I pair my device?' to 'can I use my SPACETALK overseas?' – and much more. They are our resident experts on all things SPACETALK, and they are energetic and enthusiastic about sharing their knowledge with you.

We know you rely on SPACETALK to stay connected to your child and keep them safe, and that it can be frustrating, (and even worrying), if it’s not. Our team are truly passionate about the safety and wellbeing of our little customers, and are happy to take the time to assist you in any way that they can. Your peace of mind is our priority, and we’re immensely proud of what our friendly customer support team do every day to assist customers all over Australia with their SPACETALK enquiries.

Don’t just take our word for it, though. We’re always receiving great feedback about this team, and recently a customer left a review on our website, to tell us “the company has been an absolute pleasure to deal with, I can not thank them enough for the whole experience. I can't wait to see more of your products in the future”.

If you ever need any assistance with your device or have some questions about SPACETALK before you purchase, feel free to call on 1300 087 423, or send us an email at support@spacetalkwatch.com. Our operating hours are Monday to Friday, 9am to 5:30pm AEST.

Until next time….
#TEAMSPACETALK

Customer Reviews

Based on 638 reviews
86%
(548)
11%
(70)
3%
(17)
0%
(3)
0%
(0)
D
Dianne S.
Taj's security for Nanna

I purchased the watch for my grandson Taj he wanted one for a while ,also his safety so i know where he is at all times he loves it , I let him go riding with his friend the day he got it, he got too hot and took it off and put it on a seat at the park ,talking to his little friend he rode off and forgot it at the park. We went back looking EVERYWHERE for 40mins but someone picked it up, I put a plea on our local page but nothing. Anyway it was a lovely watch. I'll save for Christmas for another one.

J
JOSH E.
Impressive

Having experienced poor call quality with top brand phone watches, I didn't have high expectations with a device at this price point. To my surprise, the call quality of the Spacetalk was as clear and crisp as a normal phone. The SMS and chat functions also work perfectly well but It would be good to have a full qwerty touch keyboard option, however there is a good voice message function.The GPS is sometimes very accurate and other times up to around 50 meters off. My child has complained about some skin irritation caused by the strap. It would be more comforting if the battery life was better, but with light to moderate use, it easily lasts the day.
The school doesn't allow any devices with camera capabilities, so the lack of that and games was very welcome.
The parent app has limited functionality, but works well and is sufficient.
This product delivers on its expectations and strikes a good balance of keeping track of your child while not being overly intrusive.

S
Sumera N.
Very nice watch

Very nice watch. My daughter loving it.

C
Customer
Space talk kids smart watch

Love the watch, keeps me and my grandson connected

I
Ian
Best Kids Watch

Fantastic little product for kids.
Will get it again