Our Customer Support team are always here when you need them!

Our Customer Support team are always here when you need them!

Here at #SPACETALKHQ we have many dedicated and specialised team members working day in, day out to ensure SPACETALK always works as you need it to. Over the coming weeks we will introduce you to these teams and their role in ensuring SPACETALK remains the go-to kid’s phone & smartwatch for families.

We believe that a key feature of a truly exceptional product is the ongoing service and support you receive after you’ve made that important purchase. That’s where our highly skilled Customer Service team comes in.

The team is based locally in Australia, which means you get real-time assistance when you call or email us during business hours.

Each of the team members has extensive customer service experience, in both the telecommunications and electronics industries, and on any given day, assist our customers with questions ranging from 'how do I pair my device?' to 'can I use my SPACETALK overseas?' – and much more. They are our resident experts on all things SPACETALK, and they are energetic and enthusiastic about sharing their knowledge with you.

We know you rely on SPACETALK to stay connected to your child and keep them safe, and that it can be frustrating, (and even worrying), if it’s not. Our team are truly passionate about the safety and wellbeing of our little customers, and are happy to take the time to assist you in any way that they can. Your peace of mind is our priority, and we’re immensely proud of what our friendly customer support team do every day to assist customers all over Australia with their SPACETALK enquiries.

Don’t just take our word for it, though. We’re always receiving great feedback about this team, and recently a customer left a review on our website, to tell us “the company has been an absolute pleasure to deal with, I can not thank them enough for the whole experience. I can't wait to see more of your products in the future”.

If you ever need any assistance with your device or have some questions about SPACETALK before you purchase, feel free to call on 1300 087 423, or send us an email at support@spacetalkwatch.com. Our operating hours are Monday to Friday, 9am to 5:30pm AEST.

Until next time….
#TEAMSPACETALK

Customer Reviews

Based on 486 reviews
85%
(412)
11%
(54)
3%
(17)
1%
(3)
0%
(0)
C
C.M.
Great Watch Safe and sound

Great product to keep kids connected while giving them independence, love it easy to set up easy to use for Mr 9 year old .Also unable to connect to the web or be contacted by anyone not in the contact list are fantastic features.

C
C.C.
Great tracking and communication device

Easy and practical device to use that is extremely useful and appropriate for kids.

R
R.H.

Thank you my daughter loves it n I'm less stressed on her safety

R
R.
5

It is a very good device, i have peace of mind d knowing where my child is.

S
S.
Awesome -Expect to pay a little bit extra

Awesome watch. Son loves it.
Don’t forget to include the sim cost and the app purchase for tracking. So an extra $30 a month for the use.